Last updated: 17 April 2026
Limra Plumbing Supplies Ltd ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information.
When you use our website or place an order, we may collect: your name, email address, phone number, delivery and billing address, payment information (processed securely by our payment provider), order history, IP address and browsing data, and any communications you send us.
We process your data on the basis of contractual necessity (to fulfil your orders), legitimate interests (to improve our services), consent (for marketing), and legal obligation.
We do not sell your personal data. We may share it with: delivery carriers to fulfil your orders, payment processors to handle transactions, our IT service providers, and authorities where legally required.
We retain your data for as long as necessary to provide our services and comply with legal obligations. Order records are kept for 7 years for tax purposes. You can request deletion of your account data at any time.
Under UK GDPR, you have the right to: access your personal data, correct inaccurate data, request erasure, object to processing, data portability, and withdraw consent at any time. To exercise any right, contact us at privacy@limraplumbing.co.uk.
We use essential cookies to operate our website, functional cookies to remember your preferences, and analytics cookies (with consent) to understand how visitors use our site. You can manage cookie preferences via our cookie banner.
We use industry-standard SSL encryption and follow security best practices to protect your data. Payment information is processed by our PCI-compliant payment provider and is never stored on our servers.
For privacy enquiries: privacy@limraplumbing.co.uk or write to: Data Controller, Limra Plumbing Supplies Ltd, Unit 4 Trade Park, Birmingham B12 0AB.